Thanks for your time, Don’t forget: nine out of ten customers aren’t trying to trick you on purpose, they’re just normal humans who may not be as organized as you are. Help them by gently guiding them to payment, before the payment is due. 3. Consider multiple deposits A 50 percent deposit up front is a tough request, but if a client believes it will provide them with a solid and valuable service, they shouldn’t shy away from asking. Many freelancers will ask for a certain percentage before starting any job. If you know the client well or have worked with them before without incident, consider asking for just 30 percent up front. If the client is small, consider asking for a small percentage up front.
But asking for a second payment after the first deliverable (such as a site prototype) is complete. Some freelancers find it good business to constantly ask for a second payment in the middle of a project. That way, if your client randomly decides not to pay you Tokelau Email List at the end of a project, you will only be owed a fraction of the total cost of the project. It’s not the best case scenario, but it’s better than being owed 100 percent. 4. Invoice like a pro If you’re not as well organized as you’d like to be, look to robust billing tools to help. Some good accounting software includes FreshBooks , QuickBooks , or FreeAgent . These tools will not only generate a professional looking invoice, but also remind you when payment is due. If you feel particularly bad about having to pressure.
Bring Out the Big Guns
your customers to pay (which you shouldn’t…remember that rude note?), many billing tools will let you write an unpaid invoice reminder email well before your payment due date. That way, you’ve written your email before mixed emotions or shyness set in, and the invoice email can be automatically sent to customers if a payment is missed. This gives you less opportunity to hesitate or avoid confronting the problem head-on. 5. Communicate The payment due date has passed, an invoice has been sent, and all you hear is crickets from your customer. It is time to communicate loudly and proudly that you will not tolerate it. Try using the following set of communication guidelines, each a step up in intensity.
That will gradually help your customer understand that they have to pay. Friendly Reminder Email Don’t be shy about email reminders. There are literally hundreds of possible explanations for why your customer is not responding to you. If you have already emailed an invoice and have not received a response, please wait a few days and send an email to confirm receipt of the invoice. Hello __, I hope this email finds you well. I am sending you an email to confirm that you received the invoice from [insert project name]. I sent it the other day and I want to confirm that everything is in order. A reminder that my payment terms are 7 days [or whatever you have agreed to] and your payment is due on [insert due date].
Be Your Own Advocate
Thanks for your time, Invoice Tracking Email If your customer writes back and says they’ll take care of your invoice soon, without giving you a specific payment date, follow up instantly with an email that reiterates your payment terms and the payment date or payment period you agreed to. Hello __, I’m glad to hear you received my invoice. A reminder that my payment terms are 7 days after billing and you are now in arrears. If you’re short on time, I’d love to stop by your office this week [or on a more specific date] and pick up the check*. If there is anything else I can do to make the checkout process easier, please feel free to let me know. Thanks for your time, * Dealing with an international client?