When you are a professional and you keep your end of the bargain, it is not only important, but vital for you to have similar expectations from your clients. Before you go after your fugitive client, ask yourself the following: Have you completed the work you agreed to with your client? Did your client know that he would have to pay for such work? Are you asking for more than your share? Would your client consider not paying a large business or corporation for similar services? Your answers to these questions should indicate that you are simply being professional and that your payment expectations are valid. Of course, I’m not advocating barging into a client’s office, waving your arms and hurling insults.
But you can be assertive and remain professional even in these awkward situations. The point is that if anyone should be embarrassed or worried about being rude, it’s your non-paying customer. Here are seven tips on what to do when dealing with a late payment. You may also be interested in: 8 quick tips for a bulletproof freelance contract 1. Have the proper documentation Swaziland Email List to support your claims There’s some debate about how useful contracts are for small businesses , but if you’re looking for an easy way to protect yourself and set clear expectations early in your employment relationship, a contract might be the right solution for you. Do you want to learn how to build a killer long-term contract?
Invoice Like a Pro
See our Grow chapter on creating contracts for customers in advance. To make a strong freelance contract , set terms and answer key questions: Who is the contract between? What are their respective obligations in terms of provision of services and payment? Who will own the final work product? Will you still own part of it and pass the rest on to the customer? If the client wants 100 percent ownership, will this be a different (higher) price than if they kept their pre-existing IP? What happens in case of dispute? Be sure to clearly state and verbally communicate your payment terms, deadlines, billing schedule, and if you charge late fees. Here are some additional clauses to consider including when drafting your contract:
Accumulated sanctions Consider including clauses that clearly indicate that you are serious about paying. A cumulative penalty clause is a good example of this: every week past the payment due date means another $25 penalty, for example. Sending a client a weekly invoice with a small but growing sum of money owed is sure to get her attention. Your design, your property For designers working on brand assets like logos, don’t be afraid to write a clause in your contract stating that your work is your intellectual property until full payment is received. Be sure to repeat this fact when showing the initial concepts. It will help your clients understand that you are a professional whose work should be respected.
Invoice Tracking Email
It will also make them think twice about using your work without payment. 2. Keep your promises Whatever dates you have set in a contract, or verbally agreed with a client, must be met consistently and in a timely manner. If you said you’d bill on date X, don’t bill on date Y. If you know your payment due date is coming up, don’t be shy about sending an email a week in advance with a gentle reminder. Here is a sample of what that email might look like: Hello __, I hope this email finds you well. I am sending you an email today with a kind reminder that next week, [insert date], payment for [insert project name] is due. I’ll be sending out an invoice in the next few days, but I thought a friendly reminder might help us stay organized. If you have any concerns or questions, please don’t hesitate to reach out