By offering training services to the client’s internal team or by collecting large referral fees from another agency. Find out what’s best for the customer and you’ll likely find something that works for you, too. You may also be interested in: The Value of Saying No to Potential Clients. 7. Contact Cousin Jimmy An oft-repeated step in the sales process is identifying everyone who makes the decisions related to a deal. You want to make sure that anyone who has a say in your agency’s hiring is involved in the sales process, so you can avoid making a blind decision. The same goes for the delivery process of your projects as well. If you are designing or developing something that needs to be approved by the client, make sure you know exactly who is behind the approval.
Is it a sinister CEO, who has never appeared in a previous meeting, who will have the last word? Does the client-side project manager run everything for his wife? Does the other developer call cousin Jimmy because he knows how to use Photoshop? Find out exactly who is involved in a project’s decision-making process and make sure you involve them from day one. 8. Write a survivalV Jamaica Email List guide 20 Insightful Business Lessons My Agency Learned in 2016: Survival Guide Something will always go wrong in a project. Sometimes it’s a minor issue and sometimes it’s a deal breaker. Although many of these problems may not necessarily be identified at the beginning of the project, otherwise they would not be problems, you can still establish a plan to manage the consequences of potential problems.
Write a Survival Guide
What happens if the launch is ? What if the budget is too small? Happens if the content is not on time? Work with your client to discuss some of these scenarios and create a survival guide on how you agree to deal with these situations should they arise. It is much easier to mitigate problems when the consequences of those problems have already been discussed. 9. Go back to the future Everyone knows the value of putting together some kind of project schedule that outlines key milestones and launch goals. Everyone also knows that these schedules are rarely 100 percent accurate and seem almost constantly to be in some sort of flux. Although time must be spent reworking these schedules during the project, how much time do you spend putting together historical schedules, based on the events that actually occurred?
How much time do you spend putting together historical timelines, based on the events that actually happened? Of course, the project in question might not benefit greatly from having a historical schedule, but the insights gained from such a schedule could be immensely valuable for future projects. Estimates and processes described for future. Projects could on realistic schedules, derived from these historical documents. Don’t miss out on learning from past mistakes with just a little extra documentation. 10. Schedule now or shut up forever 20 Insightful Business Lessons My Agency Learned in 2016: Calendar We live in a world of limited bandwidth and endless obligations. Everyone’s schedule is , so last-minute meetings and communication can difficult to accommodate.
Go Back to the Future
Especially on projects with multiple parties involved. Instead of scheduling meetings in real time. During the project, consider pre-scheduling all meetings. Throughout the entire project from day one. This not only ensures that you have the bandwidth available from your clients. But also helps set concrete milestones that can help keep. The team focused and motivated throughout the project. Knowing that some kind of presentation already. Exists in the books can often be the difference between keeping. A project schedule on track or not. You may also in: A Project Timeline Guide for Web Designers. Always ask the customer why Most agencies seem to work collaboratively with their clients. There is some kind of back and forth during the project that accommodates feedback and iteration.